Shipping policy
Last updated: 24 July 2026
Shipping area
Rip or Keep TCG currently ships only within the United Arab Emirates.
International shipping is not currently available. We may add additional countries after confirming delivery costs, service availability and legal requirements.
Order processing
Orders are normally prepared for dispatch within 1–2 business days after payment confirmation.
Business days exclude UAE public holidays and weekends. Processing may take longer during major releases, promotions or unusually busy periods. We will contact you if a significant delay affects your order.
Shipping rate
Standard Shipping within the UAE costs AED 25 per order.
The final delivery charge will be displayed at checkout before payment. Free shipping is not currently offered unless expressly included in a specific promotion.
Estimated delivery time
Standard Shipping normally takes approximately 3–5 business days after dispatch.
Delivery times are estimates and are not guaranteed. Delays may occur because of public holidays, weather, courier operations, address problems or other circumstances outside our reasonable control.
Order tracking and updates
Where tracking is available, delivery or tracking information will be sent using the email address or phone number provided with the order.
Customers are responsible for providing a complete and accurate delivery address and contact information. Please contact riporkeeptcg@gmail.com immediately if you notice an error.
We cannot guarantee that an address can be changed after dispatch. If an order is returned because the address or contact information supplied was incorrect or incomplete, additional delivery charges may apply where permitted by law.
Delayed or missing deliveries
If your order has not arrived after the estimated delivery period, contact riporkeeptcg@gmail.com with your order number.
We will review the delivery status with the courier and provide an appropriate solution. Nothing in this policy removes any rights or remedies available under applicable UAE law.
Damaged, incomplete or incorrect deliveries
Please inspect your order when it arrives.
If the shipping box or product is damaged, or if the order is incomplete or incorrect, contact riporkeeptcg@gmail.com as soon as reasonably possible.
Include:
- Your order number
- Clear photographs of the product
- Photographs of the shipping box and internal packaging
- A photograph of the shipping label
Please keep the product, shipping box and all packaging until the issue has been reviewed.
Where required under applicable UAE law, we will provide an appropriate remedy, which may include replacement, return or refund.
Preorders
Products are treated as preorders only when clearly marked.
Release dates, supplier arrival dates and delivery estimates for preorder products may change. If a material delay occurs, we will contact affected customers using the information supplied with their order.
Order cancellations
Eligible unfulfilled orders may be cancelled automatically within 15 minutes of being placed.
After 15 minutes, customers may email riporkeeptcg@gmail.com to request cancellation before dispatch. Cancellation cannot be guaranteed after fulfillment or delivery processing has begun.
Returns
For return eligibility and instructions, please review our Return and Refund Policy:
https://riporkeep.com/policies/refund-policy
Contact
For shipping questions, contact:
Rip or Keep TCG
riporkeeptcg@gmail.com
Al Tallah, Ajman, United Arab Emirates